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s h i p p i n g

Last day for guaranteed shipping for Christmas is December 13th.

Orders are shipped using reusable and recyclable packaging, and are shipped ground via USPS or UPS depending on distance and weight. Under 1 pound will ship First-Class Mail. Over 1 pound will go Priority Mail or UPS depending on weight. Generally your package will be shipped within 1-2 days of your purchase, weekends and holidays not included, and you will receive a confirmation email with a tracking number included. 

 

Domestic

Free shipping for orders of $100 or more!

Ground Shipping (2-10 business days): $8

Expedited Shipping: Please email to get exact rates since they vary dramatically based on location. 

Porch Pick-Up for Portland, OR residents:  Free

*Pick up is available for those of whom reside in and around the Portland, OR area. An email will be sent to you to coordinate pick-up times. With respect for your safety and others, orders will be sanitized and face protection worn upon pick-up.

Canada & International

Shipping costs for International orders will be determined at checkout depending on weight of item, location, and carrier service. You have the choice between United States Post Office (usually the most affordable option), UPS, and DHL. I do not have control over these prices as they are automated based on carrier, however Shopify offers discounted rates. I use recyclable poly bags to ship International orders in efforts to keep costs down.

 

** If you have questions about shipping costs, reach out via email or DM on Instagram, and I will send you the lowest quote I can find for the items you wish to purchase.

For international orders, you may be responsible for import duties and taxes on your order depending on the country in which you reside. Unfortunately, we have no control over these charges or delays and cannot predict what they may be. You may contact your customs office for additional information.

 

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If you prefer an alternative shipment option or do not see your country listed, please email shopcloudvintage@gmail.com and I will do my best to accommodate you.

Cloud Vintage is not responsible for lost or damaged packages. If your package has been lost or damaged, please email and I can help you get in contact with the proper channel to file a claim and hopefully, find your new vintage beauties!