Orders are shipped using reusable and recyclable packaging, and are shipped ground via USPS or UPS depending on distance and weight. Under 1 pound will ship First-Class Mail. Over 1 pound will go Priority Mail or UPS depending on weight. Generally your package will be shipped within 1-2 days of your purchase, weekends and holidays not included, and you will receive a confirmation email with a tracking number included. 

Pick up is available at our Urbanite showroom for those who reside in and around the Portland, OR area. An email will be sent to you to coordinate pick-up arrangements.

Pricing is determined based off weight and distance. We offer a flat rate of $12 for orders under 3 lbs, however shipping costs may vary depending on destination and carrier service. For lighter packages this often means your shipping costs are lower!

Shipping costs for International orders will be determined at checkout depending on weight of item, location, and carrier service. You have the choice between United States Post Office (usually the most affordable option) and DHL. I do not have control over these prices as they are automated based on carrier. I use recyclable poly bags to ship International orders in efforts to keep costs down.

For international orders, you may be responsible for import duties and taxes on your order depending on the country in which you reside. Unfortunately, we have no control over these charges or delays and cannot predict what they may be. You may contact your customs office for additional information.